Expat in Manhattan: A Christmas Tipping Dilemma
Tipping is known to be paying a gratuity for services rendered. It is common to restaurants, hotels and establishment that offer services through attendants. This practice has been overly solicited during Christmas, as it is known to be the season of giving. But when exaggeratedly asked, it feels like a catch-22 to people who are not use to it, mostly expats.
“’Among the Christmas cards left by the postman this week was a white envelope entitled Holiday Gratuities. Inside was a letter reminding me of the management’s attitude to tipping the doormen, handymen and superintendent in the high-rise apartment building in which I live in Manhattan.’
Essential fixtures in the lives of many white-collar, professional New Yorkers like me, these workers make living in the city a whole lot easier and the services they offer – holding open doors, receiving packages, controlling the entry of visitors and doing odd jobs – are hard to give up, once experienced. ‘We would like to reassure you that our employees are appropriately compensated for the services they provide to our residents,’ the letter read. ‘However, if in your opinion there are specific employees that have provided services above and beyond your expectations, and you feel a gratuity is deserved, you may provide one on a voluntary basis to either the individual employee or to an employee fund.’
The seven-paragraph letter went on to say that there would be a list of staff names available for perusal at the concierge’s desk, and there would be a locked box in which to place gratuities – cash only, no cheques.
This is my first Christmas for many years in Manhattan, but I had been expecting this. If your building has a doorman, the cost of ancillary staff services is included in the rent or monthly service charge but you still have to dig into your wallet for their year-end tips – or wonder why, when you call to report a plumbing problem, they’re awfully slow to respond.”
Read More From The Telegraph

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